Generic Benchmarking

Generic Benchmarking Free Online Research Papers The Coastal County Clerk of Court’s challenge to integrate technology into their antiquated business function, streamlining processes, and controlling outsourced project cost to make their governing office more productive and efficient. Hence, one of the overwhelming obstacles in this change initiative is in the organizational cultural obstacles with the old leadership team with the court offices. The recent elections awarded a new business leader and strategy to tackle the change initiative with the county clerks office. However, inevitable conflict will establish a need for intervention, mediation, and possible arbitration to deal with the need to introduce the three strategic approaches to resolution. â€Å"Pursuant to the Administration Dispute Resolution Act of 1996 and a recent White House Presidential Memorandum, federal agencies are implementing forms of alternative dispute resolution for discriminative complaints (Binghman, Chesmore, Moon, Napoli, 2000. p.5). A comparative analysis of in-house and outside neutral mediator models was conducted within the United States Postal Service to challenge the EEOC complaint process. Between 1994 to1998, a mediation pilot program was introduced in Florida to focus on the mediation program named REDRESS (Resolve Employment Disputes Reach Equitable Solutions Swiftly). REDRESS’ objective was to examine the immediate benefits of using outsourced neutral third party firms to resolve equal opportunity disputes. The end-result of USPS’ approach has proven very significant. Hence, â€Å"there has been substantial research on the use of outside neutral mediators to resolve grievances arising under a collective bargaining ag reement (Binghman, Chesmore, Moon, Napoli, 2000. p. 9).† The results of this testing module indicate that all participants in the outside model that were subject to outside mediation reported a significantly high-satisfactory score than those tested using inside mediation. â€Å"Process fairness, mediator impartiality, fairness, skill and performance, and satisfaction with the outcome, outcome relevant to expectations, and long term effects of the outcome were all measured with the results presented higher for outside neutral mediator processes (Binghman, Chesmore, Moon, Napoli, 2000. p. 14).† â€Å"The Lighter Amphibian Heavy-Lift (LAMP-H) Project was initiated by the U.S. Army to support ground troops during amphibian assault missions. This machine will function as a craft in moving supplies from large carrier ships to shore. Furthermore, moving over the surface of water and then transitioning to movement over land (Sutterfield, Friday-Stroud Shivers-Blackwell, (2007. p.223).† The need for this new technology will be introduced and received with mixed responses from the project management team, the acquisition strategy team, and the RD centers. During the time of inception two significant leadership changes almost altered the viability of the project. The organizational changes meant that a new Project/Program Manager (PEO) would be responsible for sponsoring the acquisitions of LAMP-H. â€Å"As the new PEO accepted his new role, it became apparent that he neither understood the significance of the program not it’s Acquisition Strategy (Sutterfield, Friday-Stroud Shivers-Blackwell, (2007. p. 228).† The second leadership change was the Product Manager. This promotion came directly from the Department of Defense with a respectable acquisition background. Last, the project manager for the LAMP-H was promoted to Deputy Product Manager (DPM), and has never slowed down his support for the new design. Furthermore, â€Å"the new PEO’s lack of knowledge about the basic acquisition process prevented him from understanding any new innovations to the acquisition process. Additionally, the PEO preferred to abstain from conflict with disagreements that the department managers and workers had with the new PM and the DPM regarding the new approaches taken with respect to the project (Sutterfield, Friday-Stroud Shivers-Blackwell, (2007. p. 228).† Organizational Conflict Management has three main domains that would have contributed to the success of this project, which are Collaboration, Compromise, and Force. Hence, the program destruction was apparent when the PEO continually delayed and neglected the required acquisition strategies that needed his attention, and failed to understand or seek help in understanding the complexity of the RD program. â€Å"More specifically, the attempts by the various types of organizational conflicts that occurred throughout the LAMP-H project led to costly people, plan, and process deviations. Moreover, the attempts by the various stakeholders to increase the expected performance of the LAMP-H without corresponding increased the budget and timelines to account for increased cost and scheduling, led to increased level of risk, and ultimately the demise of the LAMP-H project (Sutterfield, Friday-Stroud Shivers-Blackwell, 2007. p. 230).† â€Å"The traditional method for handling those disputes is the Equal Employment Opportunity Commission (EEOC) administrative complaint process. In this process, an employee files an informal complaint alleging discrimination, and an equal employment opportunity counselor (a USPS employee) engages in informal efforts to resolve the dispute (Binghman, Chesmore, Moon, Napoli, 2000. p. 6).† The inception of a third part neutral mediation program offers an option to alternative dispute resolution by allowing employees the right to choose. The primary conflict of unfair treatment, which is best suited for a third party mediator. Hence, â€Å"the key features of fairness of the process, impartiality and fairness of mediator are significantly higher in the outside model (Binghman, Chesmore, Moon, Napoli, 2000. p. 17).† â€Å"The Acquisition Strategy required that the RD phase of the LAMP-H program be executed within 36 months. This was done in order to conform to the three years of RD appropriation that had been programmed, and the guidelines of the Army Streamlined Acquisition Program (ASAP) (Sutterfield, Friday-Stroud Shivers-Blackwell, (2007. p.230).† However, the newly appointed project/program manager lacked the necessary skills to use effective process-based conflict management skills to implement the three strategies to meet the required specification of the LAMP-H program. Collaboration is always detrimental in these instances where skill diversification leads to compromise and force to meet deadlines for acquisition, processing, and product scheduling. In both synopsis’ and opportunity exist which an alternative conflict resolution approach should had led to a constructive organizational outcome. However, the USPS case proved to focus on process and procedures within the conflict that maintained an objective to improve the quality of work life for their employs. Therefore, the cost effectiveness of a third party mediator proved to be an efficient use of financial funds, time, and labor cost associated with the test module and the end-result processes. Unfortunately, the sudden process and procedural changes for Coastal County Clerk was not well received because the transition altered the organizational culture that was present. Cost effectiveness was a major concern, but at the liberty of losing loyal employees the conflict forced the emotional response because of the perception of unfair treatment. The transfer of organizational power, restructuring of current employee duties, and the use of third party firms to replac e long-time employees led to formal complaints that would be heard by the EEOC. Similar to the USPS case, mediation should be introduced to confront internal concerns and to build the confidence and support of the firm as an alternative resolution approach to the newly appointed County Clerk of Courts. The Department of Defense’s project/program manager and Stan Accord are in the same perdictiment. Training and support from professional mediators should strengthen their skills, and provide them with an ability to establish critical thinking skills. Creative-thinking abilities, communication skills, emotional capabilities, perception abilities, and orientation abilities are skills that are instrumental, and would have prevented the escalating process-based, and collaboration strategy techniques that are imperative in each case study. References Bingham, L., Chesmore, G., Moon, Y., Napoli, L., (2000). Mediating Employment Disputes at the United States Postal Service: A Comparison of In-house and Outside Neutral Mediator Models. Indiana University. Retrieved from:http://rop.sagepub.com at UOP Library Sutterfield, J., Friday-Stroud, S., Shivers-Blackwell, S., (2007). How NOT to Manage A Project: Conflict Management Lessons Learned from a DOD Case Study. Institute Of Behavior and Applied Management. Retrieved from www.pheonix.edu Research Papers on Generic BenchmarkingThe Project Managment Office SystemOpen Architechture a white paperIncorporating Risk and Uncertainty Factor in CapitalAnalysis of Ebay Expanding into AsiaMarketing of Lifeboy Soap A Unilever ProductResearch Process Part OneInfluences of Socio-Economic Status of Married MalesNever Been Kicked Out of a Place This NicePETSTEL analysis of IndiaThe Relationship Between Delinquency and Drug Use

Raoults Law Example Problem - Vapor Pressure Change

Raoult's Law Example Problem - Vapor Pressure Change This example problem demonstrates how to use Raoults Law to calculate the change in vapor pressure by adding a strong electrolyte to a solvent. Raoults Law relates the vapor pressure of a solution on the mole fraction of the solute added to a chemical solution. Vapor Pressure Problem What is the change in vapor pressure when 52.9 g of CuCl2 is added to 800 mL of H2O at 52.0 Â °C.The vapor pressure of pure H 2O at 52.0 Â °C is 102.1 torrThe density of H2O at 52.0 Â °C is 0.987 g/mL. Solution Using Raoult's Law Raoults Law can be used to express the vapor pressure relationships of solutions containing both volatile and nonvolatile solvents. Raoults Law is expressed byPsolution ÃŽ §solventP0solvent wherePsolution is the vapor pressure of the solutionÃŽ §solvent is mole fraction of the solventP0solvent is the vapor pressure of the pure solvent Step 1 Determine the mole fraction of solutionCuCl2 is a strong electrolyte. It will completely dissociate into ions in water by the reaction:CuCl2(s) → Cu2(aq) 2 Cl-This means we will have 3 moles of solute added for every mole of CuCl2 added.From the periodic table:Cu 63.55 g/molCl 35.45 g/molmolar weight of CuCl2 63.55 2(35.45) g/molmolar weight of CuCl2 63.55 70.9 g/molmolar weight of CuCl2 134.45 g/molmoles of CuCl2 52.9 g x 1 mol/134.45 gmoles of CuCl2 0.39 molTotal moles of solute 3 x (0.39 mol)Total moles of solute 1.18 molmolar weightwater 2(1)16 g/molmolar weightwater 18 g/moldensitywater masswater/volumewatermasswater densitywater x volumewatermasswater 0.987 g/mL x 800 mLmasswater 789.6 gmoleswater 789.6 g x 1 mol/18 gmoleswater 43.87 molÃŽ §solution nwater/(nwater nsolute)ÃŽ §solution 43.87/(43.87 1.18)ÃŽ §solution 43.87/45.08ÃŽ §solution 0.97 ï » ¿Step 2 Find the vapor pressure of the solutionPsolution ÃŽ §solventP0solventPsolution 0.97 x 102.1 torrPsolution 99.0 torr ï » ¿Step 3 Find the change in vapor pressureChange in pressure is Pfinal - POChange 99.0 torr - 102.1 torrchange -3.1 torr Answer The vapor pressure of the water is reduced by 3.1 torr with the addition of the CuCl2.

MARKETING COMUNICATION- INTERNAL MARKETING COMMUNICATION Essay

MARKETING COMUNICATION- INTERNAL MARKETING COMMUNICATION - Essay Example In order to be productive, the vision of employees must be in sync with the company’s vision and goals. Internal marketing communication is an effort by the top management to win employees support in their marketing strategy which in turn results in greater employee effectiveness. Internal marketing is based on the philosophy that employees are the internal customers of an organization and hence, it is necessary to promote the firm, its policies, mission, vision, products and strategies to the employees of the firm. Employees and business partners are called internal customers because they interact within the organization in order to generate long term value to the company. In order to be effective, a firm must accurately segment the internal customers (employees) according to their own buying behaviour. Employees can be divided into three segments: supporters (who support the internal strategy), neutral ( who neither support, nor oppose the strategy) and opposers ( who outrig ht refuse to or are against the strategy). Internal marketing communication aims to identify all the three segments of employees within an organization and then target all the three segments effectively in order to achieve a corporate culture comprising of empowered employees, equitable reward and recognition system and an overall good organizational structure that promotes learning, total quality management and business re-engineering. Internal marketing communication also plays a role in the three P’s of marketing strategy, push, pull and profile. The most important role played by internal communication is to decide upon which strategy to use for the company. Ans. Internal marketing communication plays a key role in internal marketing by communicating internal information within all departments in order to achieve organizational objectives. It aims to achieve the following purposes in an organization: It creates

Baroque and Classicism Essay Example | Topics and Well Written Essays - 750 words

Baroque and Classicism - Essay Example On the other hand, classicism in art is described as forms of artistic style during the late 15th century and defined as â€Å"a movement that can be defined by its attention to traditional forms concentrating on elegance and symmetry. It takes the art of the Greeks and Romans as its idea of perfection† (artrepublic). Using these definitions, the current discourse hereby aims to contrast two distinct works of art: the baroque art of Bernini, â€Å"Ecstasy of St. Teresa†, with the classicism of Poussin, â€Å"Discovery of Achilles on Skyros†. The â€Å"Ecstacy of St. Teresa† by Gian Lorenzo Bernini is reportedly found in the Cornaro Chapel, Santa Maria della Vittoria, Rome (Khan Academy). Consistent with the characteristics and features noted from the definition of baroque art, the â€Å"Ecstacy of St. Teresa† exhibits the embodiment of movement, energy, intense spirituality and the apparent exemplified passions of the soul as could be viewed from th e facial expression of St. Teresa. The expressed flow of movement could be viewed from the intricate folds of St. Teresa’s clothes, as well as that which was worn by the angel. Since the scenario seemed to depict that the angel had just allegedly pierced St. Teresa’s heart with a spear, the image of St. Teresa was in a suspended motion that apparently vividly shows her point of ecstacy. Therefore, the art work effectively represented baroque in terms of the effectiveness of the artist in capturing the intense passion on the face of his subject, St. Teresa.

Dell Computer Corporation Essay -- Technology, Personal Computers

Dell Computer Corporation Dell Computer Corporation was recognized as the leader in personal computers during the 1990’s. However, economic instability and competitors gaining market share, heavily affected the company. In 2001, PC sales declined, layoffs were constant, and employees were disengaged. Thus, to revitalize the company a new philosophy statement called â€Å"The Soul Dell† was unveiled throughout the organization. However, the central problem for Dell was the methodology used to develop and communicate its core values to employees. As well as senior leaders’ inability to affect paradigms shift from the existing organizational culture and sustain an effective change management process. Case Study Analysis Background /Culture Dell Computer Company is known for its meteoric rise to industry dominance based on founder Michael Dell’s ability to transition a part-time business of building and upgrading personal computers into a multi-billion dollar enterprise (O’Rourke, 2010). Dell’s business model was producing low cost, high quality PC’s that were built-to-order called â€Å"Dell Direct†. The strategy of shipping direct to customers eliminated the need for middlemen and gave Dell a competitive advantage (O’Rourke, 2010). Company growth surged in the 1990’s with over 38,000 employees and a global platform. Dell and Chief Operating Officer, Kevin Rollins, created a fast-past, win-at-all-cost, highly competitive organizational culture whereby compensation and promotions were based on exceptional performance (O’Rourke, 2010). Finally, in 2000, Elizabeth Allen joined the company as vice president of corporate communications. In 2001 the company experienced an economic downturn. PC profit margins declined and lay... ..., they failed to properly diagnose the problem in order to identify all the possible interventions needed to implement and sustain the change and behavior they wanted. Thus, in order to bring about this change, Dell and Rollins need to model the vision similar to the methods used during the September 11, 2001 attacks. Also, they need to ensure management has bought into the vision and can clearly articulate it to their direct reports. Moreover, incorporating cultural initiatives in employees’ performance management goals without a clear understanding of how the change affects them is premature. Employees first need to understand how the change impacts them and be empowered to provide input on its content and implementation. Finally, cultural shifts take time. Therefore, senior leadership needs to stay commitment to the change until it is institutionalized.

Redemption and survival Essay

The novel by Victor Hugo entitled Les Miserables is story that looks into the life of John Valjean and his exploits towards awakening, redemption and survival. It depicts his transformation from a galley prisoner towards a new man. It conveys the different decisions and actions committed by a man towards choosing his path in life. Likewise, there are other characters that intertwine and provide relevant impact in Jean Valjean’s life and growth as an individual. Moreover, the setting of the story outlines the significance of societal factors that has been influential in the creation of decisions and actions that transpired in the duration of the story. Analyzing the different themes presented by Hugo in this story, one significant element in present in the idea is the element of morals, values, and perceptions. Looking at it, John Valjean is convicted because of stealing bread and was sent to the galleys. Upon his escape, he became aware of the prejudice and bias that society has given him. In here, Hugo was able to showcase the transformation of Jean Valjean from a criminal into an honest man with the help of the Bishop Myriel. Hugo mentions this in the novel by saying that â€Å"Jean Valjean, my brother, you no longer belong to evil, but to good. It is your soul I am buying for you. I withdraw it from dark thoughts and from the spirit of perdition, and I give it to God! † (p. 106). Another significant element that makes the book worth reading is its ability to showcase that amidst the presence of darkness and suffering, redemption do happens and it creates and avenues for change to occur. This was evident in the novel as different books presented these ideas in a different manner. For example, the suffering of Fantine and Cosette to survive was alleviated by Jean Valjean’s adoption of Cosette. Likewise, the suffering of Jean Valjean for acceptance and worth was compensated by becoming the Mayor M. Madeleine and serving the needs of people. The ability of the story to present the realities and harshness of life is also an interesting part to consider. Hugo was able to outline the significant areas that surround ones mind as he synthesizes them and provides the development for the characters. This was stated when Hugo said that â€Å"The generation now having its passing turn on earth is not compelled to abridge it for the generations, its equals after all, that will have their turn afterward . . . Hence, at certain periods, a deep chill on the magnanimous vanguard of the human race. † (p. 1242). Exploring on the idea of change, I would have to agree with the idea of Hugo that it happens because of ones ability to decide for their own. Whatever the outcome may be, it is their relevant that individuals use it for their own growth. This is the process for one to cultivate the totality of humanity and what it’s supposed to be. As Hugo argues, â€Å"from one end to the other; in its whole and in its details, whatever the omissions, the exceptions, or the faults – is the march from evil to good, from injustice to justice, from the false to the true, from night to day, from appetite to conscience, from rottenness to life, from brutality to duty, from Hell to Heaven, from nothingness to God† (p. 1242). Lastly, I would have to agree with the notion of Hugo that time and love can transcend betrayal and deception. This has been present and evident in various situations experienced by Jean Valjean. One significant example is the quote which says â€Å"by which the writing reversed on the blotter was corrected by the mirror and presented its original form; and Jean Valjean had beneath his eyes the letter Cosette had written Marius the evening before It was simple and devastating† (p. 1152). Though this situation did happen, Jean Valjean began to accept Marius as his own which came to a point of even rescuing him from the conflict and struggle. This is one manifestation of how the overall idea of love can help overcome and provide new avenues for change. By reading this book, I came to appreciate the situations happening around. It gave me the idea that our decisions can affect what our lives would be in the future. Likewise, it is through love, compassion and forgiveness that individuals, groups, and societies can overcome the hurdles and challenges brought about by pain, deception, deceit and violence. Overall, the book offers various areas that open up the mind of readers of the possibilities and realities that are happening. Hugo was able to convey a mixture of feelings that cultivate a total experience once reading the novel. In here, he combines the familiar facets of politics, religion, romance, and social situations that make the process of understanding significant and timeless in its own right. To conclude, the themes and issues presented in the book can be summarized by Hugo’s quote which says â€Å"The history of men is reflected in the history of cloacae† (p. 1462). In here, it just shows how one can grow and pursue life depending on what we take inside. It means that the actions, values, ideals, and perceptions that we accommodate and acquire dictate what we are and what we can become. This influences our actions and decisions in life as we find new ways to live according to the standards and changes happening.

Same Sex Marriage Essay - 1145 Words

Same-sex marriage (â€Å"SSM†) is known as the wedding between two people of a similar sex in another social phenomenon, prompting another sort of family formation. In current circumstances, SSM did not exist until the 21st century, when an expanding number of nations started allowing homosexuals to marry lawfully. SSM is producing a mix of delight, debate, and restriction in numerous countries around the globe, mainly in the U.S. In reality, the official acknowledgment of same-sex marriage has developed as a standout amongst the most socially, politically, and legitimately disruptive issues of the day. While most responses to this new type of marriage and family arrangement have been extreme and vocal, numerous reporters, and additionally the†¦show more content†¦A social union or lawful contract between two productive people with the end goal of making kids might allude to as a customary marriage. A wedding, a societal organization, may allude to a relationship wher eby private and sexual engagements recognized in several routes, contingent upon where the bond began. A customary marriage typically has a formal enlistment through a wedding service, also called marriage. A wedding happens for one out of various reasons, including legitimate, social, passionate, monetary, religious, and profound primarily. Marriages are regularly perceived by the state, religious expert, or the two organizations. Universal marriage is a lawfully perceived union known by the legislative establishment unattached to a religious association. Conjugal contracts can likewise be broken or disintegrated through a separative procedure known as a separation or invalidation. The two definitions convey different undertones from culture to culture with each forcing shifting punishments. The faltering of the official or potentially religious affiliation. Same-sex marriage has existed throughout history. In antiquated circumstances, the unions were not endorsed by any representing body but rather services held in different parts of the world where people of a similarShow MoreRelatedSame Sex Marriages Essay1773 Words   |  8 PagesSame Sex Marriages Introduction From the day we are born to the day that we die the one thing EVERYONE is looking for is that one person that they could spend the rest of their lives with. Each person dreams about their one true love, someone they can marry, have a family with and live happily ever after. We were all taught this at a very young age watching the adults around us, and Disney movies about finding our prince charming, but what if you fall in love with someone you never expected? WhatRead MoreSame Sex Marriage Essay1370 Words   |  6 PagesWhat are others doing? Canada is not the first country in the world to address whether and how to legally recognize same-sex unions. Indeed, Canada is coming to the debate later than many countries. Several countries have debated this issue for many years and have come up with a variety of approaches, ranging from same-sex marriage in the Netherlands to the legal recognition of domestic partners, registered partnerships and civil unions in Scandinavia, parts of Europe and parts of the United StatesRead MoreSame-Sex Marriage Essay1633 Words   |  7 Pagesare still struggling to earn civil liberties, like same-sex marriage. If some change isn’t made now, their struggle for rights could last even longer than other minorities have endured. Since there is no national ruling made to abolish same-sex marriage, each state sets its own laws regarding gay marriage. Currently in the US, five states allow same-sex marriage, several states offer civil unions, and the large majority of states ban same-sex marri age. Today, several groups, including ConservativesRead MoreSame Sex Marriage Essay792 Words   |  4 PagesSame-Sex Marriage has been an issue in our country since the 1970s. In 2015, the Supreme Court legalized same-sex marriage in all fifty states. In the article, â€Å"Gay Marriage – and Marriage†, the author, Sam Shulman, is an opponent of same-sex marriage. He explains his position as â€Å"someone passionately and instinctively opposed to the idea of homosexual marriage.† (Shulman) He believes that same-sex marriage will make humanity worse off than it already. Shulman believes that â€Å"our ability to maintainRead MoreSame-Sex Marriage Essay1536 Words   |  7 PagesPeople can define marriage in numerous ways. By definition, to marry means to join together. So, a marriage would constitute as a joining together of two individuals into a legal union, which means being joined as one. Some of the many purposes of marriage would include: family, companionship, financial benefits, commitment, and love. Starting a family is an important part of getting married, as well as the commitment to love just the one person for the rest of their lives. Financially, married couplesRead MoreSame-Sex Marriage Essay1474 Words   |  6 PagesJust about everyone has an opinion on whether same-sex couples should be allowed to legally marry. The arguments range from personal beliefs to what marriage is said to be in the Bible. Why should a couple be forbidden from showing each other along with family and friends that they are fully committed to each other? W hat place is it for the government to say that said couple is not allowed to commit to the one who truly makes you happy? Why should these people who are willing to be together forRead MoreSame-Sex Marriage Essay1186 Words   |  5 PagesSupreme Court unanimously voted against the laws of Virginia that banned interracial marriage, officially ending years of oppression towards couples of different races (Loving). Yet today, decades after the civil rights movement, another form of subjugation is plaguing America. This subjugation is of the homosexual community, as most states ban same-sex marriage and refuse to even recognise it. Opponents of same-sex marriage state several reasons as to why it should not be permitted, however, these argumentsRead MoreSame Sex Marriage Essay877 Words   |  4 PagesSame Sex Marriage! There are many different views and opinions on the relationship between a man and a woman vs. the relationship between a man and a man or a woman and a woman for that matter. Same-sex marriage is a big issue in the United States, many are against it however; many are for it. If you do your research, you can find many negative and positive reasons for which society thinks it should be legal or illegal. What people fail to realize, is that what matters in a marriage is love. MarriageRead MoreSame-Sex Marriage Essay1176 Words   |  5 Pagesmany countries such as the United States and the United Kingdom have begun to acknowledge the rights of homosexuals. However, homosexuals are still fighting today to become equal with all citizens in hopes of receiving their respective rights. Same-sex marriage is against the axiom of many religions and is predicted to be controversial for a very long time. Nonetheless, we are known to have the separation of church from state. Separation of churc h and state is known to be the distance between organizedRead MoreEssay On Same Sex Marriage1118 Words   |  5 PagesMarriage is an institution governed by societal values. Traditionally, it was defined as a union between individuals of the opposite sex, but this definition has changed over the years. Marriage between people of the same sex used to be regarded as unacceptable because it violated family values. However, this perception changed over time, and people became more open to same-sex marriage. On June 27, 2015, BBC News reported that same-sex marriage had gained legal recognition in all U.S. states. The